"I just wanted to express my appreciation to Paul, Gary and Alex for their involvement in servicing our furnace needs. Likewise, I would like to thank Megan for crucial direction of this process. Sometimes, we forget that behind the scenes there is one who orchestrates the traffic while constantly being the face of the company to the customer. Megan's assistance even to the point of delivering the part to save time needs to be applauded. Thanks again to all!"
We appreciate your service. We did not have to wait a long time at all. I highly recommend you.
-Barbara Birts, Tinley Park
"Ross is an exceptionally talented technician and very personable. He went beyond the expected job of replacing the igniter in our furnace. In addition he noticed the burners were not working as efficiently as they should. Ross cleaned them to the point where heat coming from the vents is now so much better than they have been. He then did check to be certain the furnace was working efficiently. My thanks to Ross for a job extremely well done.
My only complaint is with Trane. The furnace was installed May, 2007. This igniter was replaced in November, 2017. So that original igniter lasted 10 years. Now, only 2 years later it needed to be replaced again. My greatest concern is if I am away from home in the winter for a period of time (and I usually am) and if the igniter fails while I am away, there will be no heat in the house and the water pipes could burst. I would hope that Trane could work on this problem and come up with a more robust igniter.
I would also like to thank Megan. I called late in the day and told her we were without heat. Since it was too late to get a technician out that day, she put me on the list for the next day as the first repair customer. We deeply appreciated that.
Thanks again for getting for getting our furnace repaired quickly and efficiently."
-Keith & Karen Graham, Manhattan, IL
"Paul is my technician he is the best. Very thorough and so polite. I request him for every service he knows our units. I give Paul and Climate Control top ratings gold star ★ service."
-Suzy Daly, Mokena
"Service was quick and accurate. Got right to the problem and was fixed in less than 30 minutes."
- Howard M.
Excellent service Excellent people to work with. Would definitely use you guys again."
- Mark S.
I hope you're doing well, but probably going crazy with this weather.
In my case, because of the incredible equipment and amazing installation talent you provided, things are perfect. It's -21 degrees, I have my system go into setback in the evenings to 68 degrees, and this morning, within about 45 minutes, it recovered to 73 degrees. Since recovering, the system has been cycling as it should. It's perfect.
The old adage, you get what you pay for, certainly applies to HVAC contractors and equipment. Everything about you, your people and your equipment is absolutely incredible. I couldn't be more pleased with everything about Climate Control.
I’ve said this to you before, but this is the 10th home we’ve built and you and your guys did the absolute best job of all of my homes!"
"Very professional crew and very pleased with the work from start to finish."
- Lubovich, Frankfort, IL
"Anytime that we need service from Climate Control, they are always timely and thoroughly explain everything in detail so that you can make an informed decision."
- Lehane, Frankfort, IL
"Good job, right on time. Technician did an excellent job and answered all of my questions. And he was prompt for the appointment! Recommend highly."
-Macri, Homewood, IL
"Very courteous, intelligent service provider. Explained his service procedure. Suggested a service agreement. A fair price. All went well."
-Walsh, Flossmoor, IL
"For many years I've selected Climate Control as my go to vendor for heating repairs. The reason for that is simple: in those years here and in Indiana I've chosen a variety of vendors based on price, customer needs, service and a reasonable response time especially in the winter. Frankly over the years as with many companies those attributes change. It hasn't changed with Climate Control and neither will I. Bottom line they get it done!!"
-Greenley, Frankfort, IL
"I have had nothing but superb service from this company; starting witht he office staff all the way to the service provided."
-DeFrank, New Lenox, IL
"Great and thoughtful team. From the booties so your floor stays clean to the helpful tips about your equipment, these guys are the best! "
-Tom K., Tinley Park, IL
"Climate Control Systems service technicians are wonderful. They are professional and know what they are doing. I would reccomend them everytime."
-Carr, Frankfort, IL
"Great service and always on time. They call me for my appointment. Best service of any business I know "
- Curran, Orland Park, IL
"Awesome!! Have had Climate Control for many years now, and have always been pleased with their service and support!!! New Furnace and AC... "
-Tom C., Lockport, IL
"Knowledgable, friendly, prompt, and on time. Great serviceman, there was no problem but I feel he would have been able to handle it if there was. "
-Ullian, New Lenox, IL
"Over the Holiday weekend my Account stopped working. I called Climate Control on Monday and setup an appointment for that Tuesday. They kept me updated on the techs location and let me know when he would be arriving. It was about 90 degrees inside the house. Paul showed up as promised and got me up and running quickly. Paul was informative about exactly what he would be doing. I would recommend Climate Control to all my family and friends!"
-Spears, Country Club Hills, IL
"Will continue to patronize this great business. Always quick, professional and reasonably priced. All of their staff are friendly and helpful. Nice to have this kind of business in the neighborhood."
-Nyland, Frankfort, IL
"Climate Control provided the original air conditioners and heaters for our home. We have been very happy with their product and installation. We have also been using them for our semi annually HVAC check ups, which are done by the same technician who is very knowledgeable of our systems. Paul is courteous, thorough, timely, and efficient in his maintanence of our systems."
-Heath, Frankfort, IL
"Our technician was fantastic, he was working hard in the heat, but took his time to explain to me the issues our system had. He came out on a Saturday night and had to return the following morning because my system was literally frozen solid. Having Paul onsite made me want to sign up for a service plan, he made my wife and I feel we were in great hands. "
-Koleno, Frankfort, IL
"We have had Paul for several years now clean & check our 2 furnaces & 2 air conditioners and can trust and depend on him to do a great job. He is always on time and the office will call when he is on his way. He is very respectful of your home (putting booties over his shoes) and cleans up any dirt or debris from the cleaning. "
-Candos, Orland Park, IL
"Gary, I couldn't be any more pleased with everything. Your two guys were awesome. Great guys to talk to and did excellent work. If I walked up to them and asked a question they answered it. They explained what they were doing and they worked hard even under bad circumstances. Great work. Thanks so much."
Selin, Tinley Park, IL
"Very customer service oriented...explained "stuff" with a smile! Very grateful to have your company service my heating and a/c needs way over here in Winfield, IN. Your the best and thank you again!"
"Very satisfied with a very professional company!"
Steiger - Elwood, IL
"Nice to not have to think about having things serviced, someone contacts you to remind you. Great value for the price!"
Mazak - Monee, IL
"Absolutely SUBERB!!!!!!! The service technician immediately accessed one of my concerns, and professionally and efficiently resolved an unexpectant, potentially life threatening, emergent situation in my home. The routine maintenance he performed on my AC unit was above and beyond what one would usually expect. His attention to detail was truly appreciated. He was extremely pleasant, and it was a pleasure having him provide AC service in my home. He is truly a very valuable asset to Climate Control, and he is very much appreciated! Thank you!!"
Hagvan - South Holland
"Climate Control's technician was great, he is always on time and very thorough. He explains everything. He is very knowledgeable and professional."
Castelloni - Oak Forest, IL
"I have had Climate Control Systems as my HVAC service for over 10 yrs. & would not think of using any one else. This company does outstanding service which starts when you call the company. I usually speak with Kathy to set up my appointment who is so friendly & helpful and it does not stop there as when the service tech come out they do such a great job. Today my service tech was so great, he has been to my home many times & I know I have no worries as he takes care of everything & is so pleasant & courteous. I would not hesitate to recommend this company to anyone looking to purchase a new HVAC system."
Ocenas - Crete, IL
"I called with a furnace issue and within 30 minutes Paul was at my door. After an initial inspection it became clear that there was a larger issue that somehow was overlooked by the building inspector. Paul jumped to action and took care of the problem. Thanks for the Great work!!!"
Senese - Frankfort, IL
"Since day one working with Climate Control Systems we have been very satisfied. They really look out for what's best for the customer. Very knowledgeable and professional too. A company you can count on!"
Jim - Plainfield, IL
"I have to start by saying I've built 10 homes for my family. I can honestly say that Climate Control is at the top of the list for companies doing this type of work. They offer the absolute best equipment, they're organized, they perform their work on-time, their people are all top notch people who know their trade, and their workmanship is second to none. They are an incredible company to work with! Professional in every way. I will use their products and services exclusively going forward. They are simply, the best!"
Chuck - Frankfort, IL
"Our technician was very professional, able to explain clearly the problem, repaired the furnace in a timely manner, and was very polite. A great technician that anyone would want in their home."
Self - Crete, IL
"The technician Climate Control Systems sent out was very professional and knowledgeable. He was able to identify the humidifier issue and swiftly resolved the issue. He also sold me couple of the GPS 2400 units when I inquired about the whole house air quality control. He is definitely a valuable asset to the company."
Lee - Frankfort, IL
"I have the utmost faith in Nicholas Been, Ross and Tony. What a fantastic job they did for us! Our heat exchanger had 4 cracks in it, so we could have died! They were quick to install the new furnace and air! I would also like to thank the service tech Paul! You have a great team and should be proud of all of them! Thank you, and I will be referring your Business!"
Debbie French - Steger, IL
"Your company is terrific. You took care of my mom's house in Park Forest years ago and she was very happy with your service. We have used your company before today also. Our air went out last week and when we called Climate Control you responded right away. Nick Been is the best! He is knowledgeable, courteous and fun(we like that). He told us everything right up front and answered all our questions. He also came the day of installation as he said he would. Your installers are great guys too. They were efficient, considerate of our home and really nice young men. Gary, thank you for stopping by also and answering more questions. Other companies could take lessons from you guys(and girls). Anyway, thanks for a job well done. We will DEFINITELY refer your services to anyone."
Karen & Geoff Hutson - Richton Park, IL
"Thank you for a neat, complete efficient job-well done. If word-of-mouth referral counts, you win!"
The Hudsons - Crete, IL
"I would like to say a big thank you for the great service. The technician was very courteous and your company is to be commended on your honesty and concern."
R. Beeson - Frankfort, IL
"Thanks you so much for rearranging the schedule to have someone here today. I thought I could stand the humidity till tomorrow, but with the pacemaker and heart problem I just couldn't. God bless you all for the quick service!"
P. Siebert - Park Forest, IL
Dear Climate Control Systems,
Dear Mr. McLaren,
I wanted to take the time to thank you and your company for the wonderful job you did in installing the brand new TRANE furnace and air conditioner into our home this past March. Your two installers, John and Jim, were professional from the very start and kept me abreast of what they were doing. I found both gentlemen to be very efficient and they demonstrated the teamwork that comes with being a solid company.
At the outset, your consultant, Nick Been, came to my house (on time), looked over our home, and stated that your company would match the advertised price noted in the Penny Saver and that all we needed to do was make the appointment to have the equipment installed. Your company stood by its price to the penny; I was impressed with Nick's presentation of your company's accomplishments and more importantly the work that was done on your customer's residences. Nick also came out to my house on the day of the installation to check on the work, just as he said he would in his presentation.
I am impressed with the overall customer service, care and integrity that your company has exhibited and I have no problem whatsoever in suggesting and spreading the word about Climate Control Systems to others who are in need of quality service along with quality equipment.
Best wishes to you and your staff as you continue to grow your company.