Why should I consider a maintenance agreement?
If you have a maintenance agreement, you’ll save an additional 15% on any repairs, receive priority service, and your maintenance will be on autopilot, since we’ll schedule all your appointments for you. We also keep records of service for you, so if you ever sell your home or business, you can show potential buyers your equipment has been maintained and is in good operating condition.
Do you offer a guarantee?
Our entire team works hard to make your experience with us hassle-free. If we make a mistake, we will do everything in our power to correct it to your satisfaction. We are proud of our technicians and installers for their quality work, and for the trust they have earned from our clients. We are 100% committed to your satisfaction.
How often should I change my furnace filter?
You should at least check your filter once per month. Many guidelines will say every 1, 3, 6 months - frequency should increase if you have pets or people in your home or business with allergies. Changing your filter more frequently increases the efficiency of your furnace because the air can flow through freely, and the system doesn’t have to work so hard.
Should I repair or replace my furnace?
If you are looking at an estimate for a repair, and it's over a third of the cost to replace the furnace and your furnace is 15 years old, for example, replace the furnace. Or, if the repair is over half the cost to replace, get a new furnace.
Six other factors that could let you know it will soon be time for a new furnace:
- Your furnace needs frequent repairs
- Rooms in your house are hotter or colder than others
- You are having humidity problems
- Furnace is making excessive noise
- You notice excessive dust
- You notice rust in and around your furnace
Why is my furnace blowing cold air?
Your furnace could be blowing cold air for a few reasons.
Try these suggestions. If they don’t help, you can call Climate Control Systems at 815.806.1055.
- Your thermostat is set to ON rather than AUTO. Change the thermostat setting to AUTO.
- Your furnace has overheated. This could be from a clogged air filter. Change the filter.
- Your flame sensor is dirty. You can clean it yourself if you are familiar, or call a professional technician to clean it for you.
- If you have an older furnace, your pilot light could be out. If you are comfortable relighting it, follow your manufacturer’s instructions and relight it. Or, call a professional technician.
Does Climate Control Systems service boilers?
Yes, we do.
Do I really need to maintain my furnace annually?
Any maintenance, whether for your health, your car, or your home, is not mandatory, but always a good idea. It’s best to hire a professional if you aren’t confident with the maintenance of your furnace.
Some of the benefits of regular maintenance:
- Prevent issues that stress the system
- Prevent premature breakdowns
- Increase efficiency
- Improve comfort and air quality.
- Save time and money
- Reduce risk of emergencies
- Prolong life of system
How do I get a heat certification?
We can provide a heat certification for home sellers or landlords that need one. Just call us at 815.806.1055.
Why does my furnace turn on a few times and then shut off for a while?
If your furnace tries to turn on a few times and then shuts off for a while, it might be a dirty flame sensor. If the flame sensor doesn’t detect a flame, it shuts off the furnace and gas valve as a safety measure so that gas isn’t flowing into your home. If the sensor is dirty, it can’t detect the flame and will shut off the furnace. Clean the flame sensor if you feel comfortable doing so, or call 815.806.1055 to schedule a service appointment.
Why won’t my furnace keep up when it’s cold outside?
Try changing your filter. The furnace may be getting too hot inside because there is not enough airflow. When it overheats, the high limit switch will shut it off. And, some switches have a lockout feature, where, if it overheats a few times, it will shut the furnace off for a few hours.
Why do I smell a burnt electrical smell?
Try changing your filter first. But a burning electrical smell could be the sign of a bad blower motor. In that case, you may need to replace the blower motor and capacitor. If you are comfortable, replace these things on your own or call us for service at 815.806.1055.
Why is the fan slow to start and then quits on my furnace?
Try changing your filter first. A slow-starting or quitting fan could be the sign of a bad blower motor. In that case, you may need to replace the blower motor and capacitor. If you are comfortable, replace these things on your own or call us for service at 815.806.1055.
Why won’t the fan on my furnace turn off no matter what I do?
It could be a bad control board. You can troubleshoot a bad control board, or you can call us for service at 815.806.1055.
How long does a centralized air conditioner last?
An air conditioner is currently expected to last 10-15 years, but could last longer if you maintain in properly. We can answer any questions about maintenance. Consider joining our Comfort Club to save money, time, and have your maintenance records up to date for your warranty.
Is it necessary to have my AC serviced every year?
Service your systems at least once a year, depending on what type you have. Whether home or business, schedule a consultation for us to set up a custom maintenance plan based on the size of your system, age, and budget. This will shorten your to-do list and save you money. Even if you aren’t having any problems, service will prevent major breakdowns and increase efficiency. Not properly maintaining your system will lead to gradual breakdown, energy loss, and increase in energy costs.
Do you add refrigerant to my AC unit? How much does R22 cost?
Yes, we do. We’ll charge you a diagnostic fee to send a technician to your house to determine if you need refrigerant and how much you need. R22 is the refrigerant that is no longer manufactured, so it’s price will only go up. Currently in 2019, it is $90 for the first pound and $75 for each additional pound.
How do I reduce allergens in my home?
Warm and humid spaces are breeding grounds for dust mites and mold. Maintain temperature between 68 F and 72 F and keep relative humidity no higher than 50 percent. Clean or replace filters in central heating and cooling systems at least once a month. If you have questions about other options, notice you've been sick alot, or have allergies, call us with any questions. We can offer system enhancements and additional suggestions to improve your indoor air quality.
How can I improve my indoor air quality?
Here are a few suggestions: limit sources of moisture, declutter, reduce chemicals in candles, personal care products, and cleansers, store paint out of your living area in a well-ventilated space. Consider the addition of whole house ionic air cleaners and UV lamps.
Do you install smart thermostats?
Yes, we do. We offer the Ecobee 3 and 4, the 4 being a voice-enabled Alexa device. Both have sensors for consistent temperatures from room to room, and both you can control settings from your phone while away from your home or office. Both can save you money on utilities with pre-programmed settings we can help you set up upon installation. We can also help you obtain rebates from ComEd lowering the cost of both thermostats by $100, costing $69 and $149, respectively. Ecobee 4 has been rated the best premium smart thermostat.